Setup Guide (Checklist)
Default Knowledge Base
Getting Started
Created by: Dyne
Last edited:

Feature Availability: ALL PLANS

Since our inception in 2020, over 7,600+ Philippine MSMEs have trusted Prosperna to help get their business online. From restos & cafes to health & beauty social sellers, to fashion and apparel brands, as well as gadgets and almost anything you can think of.

We’re so happy you’re here!

Thank you for choosing Prosperna and welcome to the #ProsperNation!

You’ve seen the power of eCommerce and how consumers have flocked from in-store purchases to online shopping. Digitizing your business is essential to all brands in reaching new markets and making work simple. And most of all, without requiring any technical knowledge or breaking the bank.

Why is it important? This setup guide will help you navigate everything you need to get started selling with Prosperna. Maximize the capacity of online selling by getting all the features activated and customized to fit your business needs. You can read this for a detailed description, but this is available in a simplified version from the Prosperna app itself.

Skill Level: Beginner | Advanced | Expert 

How long does it take to do? 10 Minutes

Requirements:

  1. Account credentials
  2. Store information
  3. Compliance documents

Summary

  1. Create an Account
  2. Update Store Branding
  3. Update Store Location
  4. Upload a Product
  5. Setup Payment/ Activate myPay (sub-step is Verify Mobile Number)
  6. Setup Shipping
  7. What's Next

Steps to Complete the Setup Guide

1. Create an Account

Before starting an online store, business owners and merchants need to create an account first.
It's super easy, and it only takes a few minutes.

Go to the registration page.

On mobile or desktop, open a browser.

We recommend using a desktop browser to follow these steps.

Enter the web address.

On the address bar, copy-paste the link below.

https://p1.prosperna.ph/account/register

Complete the form.

Enter First and Last Name.

Enter Email Address.

Registration via Google also available.

Create a password.

Refer to the meter below the field to indicate how strong the password is.

Confirm Password.

To make sure you don't forget, type it again on the next field for confirmation.

Click on the Register button.

Account Verification

Depending on what you used to register, you will be prompted to check your email inbox for confirmation.

Open your email inbox.

Click on the "Verify Email" button or link.

2. Update Store Branding

Retail branding is a strategy for developing a strong perception of your store in your customers' eyes. It's the intentional actions you take to arouse favorable emotions and encourage clients to view your business in a particular way. A brand is typically an identity—the tale you tell clients to engage them.

Go to Settings, Select Store.

Complete the Fields.

On a FREE plan, you can edit:

  • Store Information - store name, industry, slogan, and description
  • Store Branding - brand logo and colors
  • Store Location - business address 
  • Manage Your Domain - internet address
  • Social Media Information - links to Facebook, Instagram, Twitter, and LinkedIn
  • Cookie Policy - about data tracking and online privacy

You can upgrade to also use the following features:

  • Search Engine Optimization (SEO) - information about how you want the internet to describe your website
  • Facebook Pixel - code to measure, build and analyze audiences for ad campaigns
  • Google Analytics Tracking Code - snippet of JavaScript that sends traffic data related to website visitor sessions to Google Analytics

Save.

For every section that you edit, make sure to click Save to update the changes.

3. Update Store Location

When setting up your Prosperna account, your store location is one of the first things we ask to make it easier for customers and shipping providers to know where you are.

Follow the Setup Guide.

New signups can follow the Setup Guide to complete everything they need to start selling with Prosperna.

On the top navigation, click on Setup Guide.

Go to Update Store Location.

Click on Update Store Location Now button.

On the pop-up, complete the fields.

Click Save to update changes.

Result: The location will appear on the list. For multiple store locations, you may need to upgrade your account.

4. Upload a Product

After setting up your storefront, it’s time to stock up on your inventory.

Brick-and-mortar stores know the horror of having to plan where to place your products and needing lots of storage and display space separately.

With an eCommerce platform, everything is done on one device and you don’t have to worry about not having enough storage because you just have to sit and press a few buttons to get it up and running.

Go to Products, Select Inventory.

Click on Create New Product button and select either Digital Product or Physical Product.

Complete the Fields.

Only a selected number of fields are required to allow you to upload a product. But for a better customer experience, we recommend being as detailed as possible.

  • Featured Image - Upload photos that represent the product/item that you are selling.
  • Product Title - How you'd like your product to be called or searched.
  • Slug - Part of URL that explains content e.g. “https://app.prosperna.com/store/slug”
  • Main Category - Add Categories will allow you to add the different categories that your product may be under.
  • Always in Stock - Enable to set the product stocks as always available to be purchased.
  • Hide Products Automatically When Out of Stock - Enable to automatically hide products that have zero stocks or is out of stock.
  • Brand - Name the brand of this product/item.
  • Short Description - This is a short marketing statement that describes your product.
  • Long Description - This is dedicated to the long and descriptive discussion of what the product is and why it is worth purchasing.
  • Size & Weight - This is where you can add the length, width, height, and weight of a product.
  • Price - The price that your customers will pay when purchasing this product.
  • Sale Price - The discounted price at which your product will be sold due to a sale. If this field is empty, the selling price to be followed is the amount you provided for the Price.
  • Price Display - This is the price that would be displayed in your product listing.
  • Unit Cost - Your cost to produce, store and sell one unit of this product or service.
  • Margin - The amount of profit that you make calculated by (Price/Sale Price - Unit Cost) = Your Margin
  • Quantity - The amount of stock the product has per store.
  • Variants - A variant can be added to a product that comes in more than one option, such as size or color.
  • Add-Ons - Add-ons for the products are additional items with a separate price from the Main Product.
  • SEO - View and edit your product’s SEO to help customers find your products on search engines.

Save.

Make sure to click Save to update the changes.

5. Setup Payment

To increase customer convenience and generate more revenue, activate your myPay by submitting relevant KYB documents.

Once approved, you’ll be able to unlock all of our available payment options. 

Best of all, it’s safe and cashless!

Go to Settings, Select Payments.

Click Activate Payments Now button.

Verify your mobile number.

Follow the steps and complete the fields on each tab.

Wait for your Account to be verified. 

You will receive an email notification when your account is verified. The verification process timeline is within 1 - 3 business days. 

You should see this when you go to the Payment Settings page.

6. Setup Shipping

What’s an online store without logistics and fulfillment - Prosperna Shipping gives you the choice as to how your products will be delivered to customers.

Each of these choices will have its corresponding fees and serviceable areas.

Note: To access standard and same-day delivery you are required to have an activated myPay account.

Go to Settings, Select Shipping.

Set up whichever is applicable.

  • Standard Delivery (J&T) - This refers to order fulfillment that follows the minimum number of days to process an order shipment based on a partner company’s standard.  
  • Same Day / Scheduled Delivery (Lalamove) - This refers to deliveries fulfilled within the day (or same day, depending on order cut-off) or scheduled delivery that allows customers to choose when to expect the delivery.
  • Book My Own - This shipping type will let your customers book their own delivery to pick up their package from your shop.
  • Store-Pickup - This shipping type will enable your customers to pick up their orders from your shop location.
  • Scheduled Delivery - Lalamove 

Save.

For every section that you edit, make sure to click Save to update the changes.

7. What's Next

Read more Knowledge Base articles on the features you can activate by clicking on the link above for more information.

You can also follow the suggestions on the Setup Guide such as:

  • Upload more products
  • Add Sales Channels
  • Subscription Plans
 

Need more help?

For more information and assistance, please send an email to [email protected] or click here.

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